Quick Setup Guide for Tranzeo Equipment

The Tranzeo CPE or CPQ wireless unit is provided by Pacific Internet with a bracket suitable for mounting on a 1" to 1.5" vertical pole.  Note that we do not supply the pole itself, nor kits for attaching a pole to your building – these are available at local builders’ supply and/or television retailers.

We provide the CPE/CPQ with 25' of outdoor-rated Cat5 networking cable.  Lengths greater than 25' are available, at extra cost. 

Keep in mind that only enough outdoor-rated cable is needed to reach from the CPE/CPQ to the power injector unit inside the building.  Less costly Cat5 patch cable can be used from the power injector to your PC or router.

The normal setup procedure is as follows:

1. Mount the CPE/CPQ to the pole outside.  Make certain that the black network cable is pointed straight down toward the ground where it exits the housing on the back of the unit, as shown in the above illustration.  (This is important, to keep water from entering the unit when it rains.)  Don’t tighten the nuts on the U-bolt clamping the bracket to the pole overly tight yet – you’ll probably want to adjust the position once you have power to the unit.
   
   
2. Attach a grounding wire to the nut labeled “Ground” on the unit.  Run this wire to a good ground source – either your building’s main electrical ground or a ground rod driven specifically for the purpose.  This will help protect the unit against lightning.
   
   
3. Run the Cat5 network cable attached to the unit inside the building.  Again, this cable does not have to run all the way to your PC or router – just far enough inside so that you can plug the power injector into a power source that is protected from the elements.
   
   
4. Plug the cable from the CPE/CPQ outside into the side of the power injector labeled CPE.  Plug the supplied AC adapter into an electrical outlet, and into the small round connector on the power injector, and connect the green grounding wire on the power injector to a good ground.  Plug an indoor Cat5 patch cable (not supplied) into the side of the power injector labeled PC and run that cable to your computer or router.
   
   
5. Go back outside and check the lights on the back of the CPE/CPQ.  If you have a CPE, it has 3 lights, and the lights labeled “Power” and “Radio” should be lit.  If you have a CPQ, it should have three lights at one end of the set; again the ones labeled “Radio” and “Power” should be lit.  (If the light labeled “LAN” is lit, that’s OK – it just means your computer/router is connected and running.)  If the “Radio” light is not lit, it usually means that the unit is not pointing in the correct direction – make sure the white face of the unit is pointing at our access point.
   
   The five extra lights at the other end of the strip on a CPQ are a signal strength meter (more lights = better signal) and will help with the pointing procedure.  We can come out and help you with the final pointing if you aren’t sure of the correct direction.
   
   Once the unit is correctly pointed, tighten the nuts on the U-bolt so that the unit will not move.  (You don’t want wind to move it out of line!)
   
6. Power up your computer or router.  Unless you are paying extra for a static IP address, make sure that your equipment is configured to automatically request an address from our servers – this is referred to as “DHCP” by some manufacturers, “Automatic configuration” or “Automatic IP address” by others.  It’s the default setting for computers running Microsoft Windows and for routers built by Linksys, so most setups will work right out of the box with no need for further configuration.
   
   
7. Start your web browser.  You should now be connected to the Internet and ready to go!  (Note: if your phone dialer still pops up automatically when you start your web browser, you’ll have to go to Control Panel, Internet Options, Connections and set your computer to NEVER dial a connection.  You’ll still be able to dial manually if you ever need to, by going to the Connect To menu off the Start menu, or by going to the Network Connections area in Control Panel.)